STANDARD WARRANTY
1. All standard parts and equipment sold hereunder are warranted to be free from defects in workmanship and material, and are warranted to meet the Company's specifications, but no other warranty, expressed or implied, is made by the seller unless expressly set forth. All special equipment manufactured to customers' specifications is performance guaranteed only to the extent specifically agreed upon in writing between buyer and seller.
2. IQT warrants its manufactured components for one (1) year, to be free from defects in workmanship and material. This warranty shall not extend past twelve (12) months from the date of manufacture.
3. All purchased items, other than those purchased and modified, will be warranted by the suppliers or original manufacturer’s warranty.
4. IqTelemetry shall have no obligation or liability under this warranty;
4.1. For special, indirect or consequential personal or property damage arising from the failure of its equipment.
4.2. If the equipment is operated with any accessory, equipment or attachment not specifically approved by IqTelemetry.
4.3. If the equipment was not installed, operated or maintained in accordance to IqTelemetrys’ installation maintenance/instructions.
4.4. If the equipment was not used or operated under normal industry applications unless the installation was specifically approved by IqTelemetry.
4.5. If the equipment was serviced, repaired, altered or modified in any way by a company other than IqTelemetry or a company/person not authorized by IqTelemetry, to do so
4.6. The customer must notify IqTelemetry of all warranty claims within fifteen (15) days after the discovery thereof.
4.7. Any unit shipped back to the factory for warranty repair must have prior factory notification and approval for the return or the unit will be refused and shipped back to the customer at their expense.
4.8. Units submitted for warranty consideration must be returned to the factory freight prepaid. All transportation charges, both in-bound and out-bound freight, are the responsibility of the customer.
4.9. All units sent to the factory must have a valid shipping ticket detailing purchase order number, customer and address, telephone number, person to contact, part number and serial number, and complaint instructions.
4.10. IqTelemetry reserves the right to repair or replace customers' units at its discretion and reserves the right to make improvements and or changes to its equipment any time a unit is submitted for warranty repair or exchange consideration.
4.11. IqTelemetry reserves the right under this warranty to refuse or reject any and all warranty claims for any reason whatsoever if, based on the Company's estimation, damage to subject equipment was not caused by component or factory workmanship defects.
4.12. IqTelemetry and/or its supplier does not warrant any electrical or electronic devices/components that are found to be malfunctioning due to power surges, unstable supply, over/under voltage conditions, incorrect supply voltages, static discharge, out of specification environmental conditions and unintended use.
5. Warranty on repaired items;
5.1. IqTelemetry warrants all Factory repaired equipment to be free from defects in workmanship and material for a period of ninety (90) days from the date the repaired item is received by the Customer.
5.2. The repair warranty period will not alter any original warranty periods previously in effect unless the repair warranty period is greater than the original warranty duration in which case the longer warranty period will apply.
5.3. The repair warranty covers specific repair work done on the equipment only and does not cover damage or failure to other assemblies or components incurred during the repair warranty period. Any associated damage or failure to the equipment and its coverage under the repair warranty will be evaluated and decided upon by the Factory
5.4. All other terms, conditions, exclusions and procedures as stated in this Warranty Policy will apply to the warranty on repair items.